Universal Music’s Global HR Boss in Australia Amid Culture Crisis

Universal Music’s Global HR Boss in Australia Amid Culture Crisis

A spokesperson for the major said a new, local executive has been appointed to the role but was unable to confirm when they would officially step into the position.

It is understood that UMG’s Los Angeles-based executive vice president and chief people and inclusion officer, Eric Hutcherson, is leading the fresh probe into at least two complaints. A spokesperson for the major label declined to comment for this story.

It follows an external investigation last year – first reported by the Sydney Moring Herald’s Nathanael Cooper – into multiple claims of workplace bullying, harassment, racism, homophobia, discrimination, and more serious sexual assault allegations.

Pictured: UMA president, George Ash

As first reported by TMN on June 9, UMA announced a workplace Task Force program to help improve its culture. In a staff memo, Australian president George Ash acknowledged that the company “has some relics from the past” that “need to be addressed to move forward.”

TMN understands the introduction of the Task Force — led by Ash and made up of leaders and staffers with an equal gender split, along with a new Culture Council consisting of members from UMA’s wider leadership team — followed an employee survey about five weeks ago.

Filled out anonymously, sources privy to the findings said the results found that more than 80% of employees don’t trust some senior leaders within UMA’s top ranks. The findings were not shared at a planned staff meeting on June 10, despite being told that they would be.

A UMG spokesperson did tell TMN that the conclusions of the culture survey would likely be shared at the company’s next town hall, which is scheduled to take place this Friday.

This is a developing story. Know something we don’t? Email any tips to [email protected] or contact the writers directly.

How did we get here? A timeline of Universal Music Australia’s Culture Crisis:

August 9, 2021: Universal Music Australia Launches Workplace Culture Investigation
October 6, 2022: Ben Facey Out of Universal Music
June 9, 2022: UMA Launches Culture Task Force: Read The Internal Memo (EXCLUSIVE)
June 20, 2022: Universal Music Australia Faces Fresh Workplace Misconduct Investigation (EXCLUSIVE)

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